Privacy Policy

1. Company Information

• Legal Name: Blucript Technology Trading and Services LLC
• Commercial Registration: CR 202885
• Country of Incorporation: Qatar

Registered & Operational Address:
Office B11, Hub Business Center,
Building No. 78, Street No. 840, Area No. 39,
Al Naaser, Doha, Qatar

Website: https://blucript.com
Support Email: support@blucript.com
Privacy Contact: privacy@blucript.com

2. Definitions

• Account means a unique account created to access the Services.
• Company refers to Blucript Technology Trading and Services LLC.
• Customer means a business entity using our Services.
• End User means an individual communicating with a Customer via WhatsApp.
• Personal Data means any information relating to an identified or identifiable individual.
• Service refers to our website and SaaS platform.
• You means the individual or legal entity accessing or using the Services.

3. Scope of This Privacy Policy

• Website visitors
• Business customers using our SaaS platform
• Authorized users of customer accounts
• End users communicating with businesses via WhatsApp using our platform

This Privacy Policy does not replace or override the privacy policies of Meta or WhatsApp, which govern their independent processing of personal data.

4. Our Role: Data Controller & Data Processor

4.1 Data Controller

Blucript acts as a Data Controller when processing personal data for its own business purposes, including:

• Account registration and administration
• Billing and subscription management
• Customer support
• Website and platform operations

4.2 Data Processor

Blucript acts as a Data Processor when processing personal data on behalf of Customers, including:

• WhatsApp messages and media
• End-user phone numbers and profile names
• Messaging-related metadata processed via WhatsApp Business API

5. Personal Data We Collect

5.1 Business Customer Data

• Name
• Email address
• Phone number
• Login credentials
• Billing and payment details
• Usage logs and system activity data

5.2 End-User (WhatsApp User) Data

• Phone numbers
• Profile names
• Message content
• Media files (images, videos, documents)

Blucript does not independently initiate communication with or market to End Users.

6. Meta / Facebook Embedded Signup

WhatsApp Business API activation requires completion of Meta’s Embedded Signup process. Customers authenticate directly with Meta. Blucript does not receive Facebook login credentials or social profile data.

Blucript may receive limited technical identifiers such as:

• WhatsApp Business Account ID
• Meta Business Manager ID
• Associated WhatsApp phone number
• Authorization tokens

7. Message Storage & Data Retention

• Data is stored only while a subscription is active
• After termination, data is retained for 90 days
• Data is permanently deleted thereafter unless legally required

8. Purpose of Processing

• Provide and operate the Services
• Enable WhatsApp Business API functionality
• Manage accounts and subscriptions
• Provide customer and technical support
• Maintain security and compliance

9. Data Security

• Encryption at rest and in transit
• Role-based access controls
• Audit logging
• Secure cloud infrastructure

While we implement strong safeguards, no system can be guaranteed to be completely secure.

10. Cookies & Website Tracking

Our website uses essential cookies only, required for basic functionality and security. No analytics or marketing cookies are used.

11. Data Subject Rights

• Access personal data
• Correct inaccurate data
• Request deletion
• Export data
• Object to processing

Requests may be submitted to privacy@blucript.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

Email: privacy@blucript.com
Website: https://blucript.com/privacy-policy

Blucript Technology Trading and Services LLC
Doha, Qatar